Last updated: June 13, 2024
Thank you for choosing Chartered Studies.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
We Issue Refund in 2-4 Business days if the Terms are satisfied.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Chartered Studies, India
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Chartered Studies, accessible from www.charteredstudies.in
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 2 days without giving any reason for doing so.
The deadline for cancelling an Order is 2 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By WhatsApp number: +917710889336
We will reimburse You no later than 2 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and a cancellation fees of Rs. 500/- or 20% of the order value whichever is less, shall be charged for reimbursement.
Conditions for Returns / Refund
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 2 days
- The Goods are not used, neither any benefit is taken.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods/Service on sale cannot be refunded.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By WhatsApp number: +917710889336